Frequently Asked Questions

Does using GroutOnce! void any grout warranty?


No. It transfers your grout warranty to VanHearron, Inc.

Can GroutOnce! be used with all grouts?


GroutOnce! Can be used with any cement based grout whether it is Portland or other types of cement. GroutOnce! Is not for use with epoxy or urethane grouts and is not compatible with other grout add-mixes.

Is Mighty Indigo safe on marble and granite?


Yes! Mighty Indigo is only slightly alkaline with a Ph of 10.5 and a patented surfactant that keeps the product from etching natural stone surfaces.

Are there any surfaces that Efflorescence Remover should not be used on?


Efflorescence Remover should not be used on marble, limestone or metal fixtures.

Is DeepSeal a good product for tile?


No. While DeepSeal is a revolutionary product, it is made specifically for concrete and masonry surfaces. DeepSeal should never be used on tile or any glazed surface.

How long does grout have to cure before applying

StainGuard 5000?


In general, grout should be allowed to cure 72 hours before applying StainGuard 5000. There are some exceptions where it can be applied sooner. Call our tech department for more info (479)255-6101.

How long must grout cure before applying TopGrout?


TopGrout’s cutting edge technology allows you to apply it to grout after only 2 hours of cure time.

Have additional questions?  

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